CSML updates
CSML updates

Instagram Channel is Available to All Instagram Businesses





The limitations for installing a Chatbot on Instagram have been lifted by Facebook. Now, any Instagram Business Account can setup a CSML Chatbot to automate their Direct Messages, regardless of subscriber count!

Head over to the Instagram Channel documentation and setup your Instagram Chatbot with CSML Studio!

New database integrations: MySQL, PostgreSQL and MongoDB





One of the most common requests we got recently was: how can I save or access data in my own database? Until now, this problem involved building a custom API in front of the database, which is a complex and expensive workaround, requiring a lot of boilerplate code, and hosting as well security considerations.


To solve this issue, we are releasing connectors with some of the most used open-source databases: MySQL, PostgreSQL and MongoDB.


You can install the corresponding apps for free in CSML Studio, which let you save data from your bot into your database, or retrieve your own data for use in the bot, without any added complexity.


Find out more on how to integrate with your database of choice:

New Telegram Channel and Integration





You can now easily build chatbots for Telegram with the new Telegram channel on CSML Studio!

Telegram is one of the most popular messaging apps, mostly known and respected for its security. Chatbots are a very powerful part of the Telegram experience, with very wide integration capabilities! As well as a new Channel, we are also launching a new Telegram CSML App that lets you integrate with all Telegram APIs directly from your CSML code.

New Instagram Channel





We are very proud to announce that CSML Studio is one of the very first chatbot platforms to let you deploy chatbots for Instagram! 🎉

post csml insta.png

CSML Studio offers full compatibility for Instagram accounts with at least 1,000, up to 100,000 followers, as part of Facebook's rollout of the Instagram APIs. You can now use CSML Studio to automate responses to customer chat requests and stories!

The Instagram channel is available today on CSML Studio for chatbots on the Pro plan and above. New chatbots get a 1-month free, unlimited Trial of the Pro plan, including access to the Instagram channel!

New Twilio SMS Channel





You can now use CSML Studio to automatically respond to SMS messages with the new Twilio SMS integration! This channel will process incoming messages and forward them to your bot, letting you easily automate any type of SMS conversation.


Get started with a SMS chatbot using this installation guide.

CSML Chatbot Templates Library





The new CSML Templates Library has arrived!


Now, when creating a new chatbot, you will have the option to start from an existing chatbot template that will boost your development efforts, by covering many of the most popular chatbot use cases around lead generation, quizzes and surveys, customer satisfaction, e-commerce…

New templates are added regularly, and CSML Partners can also submit their own templates to the library in order to gain visibility among CSML users.

Announcing CSML Partner Program





The CSML Partner Program is a new initiative from the CSML team, aimed at partners who leverage the broad range of CSML solutions to build products and services for their customers. We help Partners grow with dedicated training sessions, professional CSML certifications, direct support and specialized resources. All CSML Partners and Resellers also benefit from 6 month of free Pro plan on every chatbot created in CSML Studio.

Companies willing to get professional chatbot development services and support will be able to hire local Partners to fit their project requirement, experts in all types of chatbots: customer support, e-commerce, lead generation, HR, IT support, marketing, reservation, AI-based chatbots, multilingual chatbots, etc.

If you are looking for an experienced CSML Partner for your next chatbot project, contact us and we'll connect you with the partner we think is the best fit for you!

Applying for the CSML Partner Program is a great way to grow your chatbot development business!

Read more on the Partner Program page: https://www.csml.dev/studio/partners/

Resources Center





You can now find on https://studio.csml.dev/resources a brand new Resources Center that contains links to all the CSML support resources.

On this page, you can find links to the documentations (Studio, Language), the Slack Community, the CSML Blog and Newsletter, and the CSML Engine source code on Github!


CSML v1.6.1 Release





We just released CSML v1.6.1! This update brings a few bugfixes and improvements, but also two interesting new features.

New keyword: forget

This new keyword lets CSML remove data from its memory and, well, obviously, forget things. You can see an example here: https://play.csml.dev/bot/e5804690-d98f-49e2-89be-7530ac9de212

The documentation is here: https://docs.csml.dev/language/standard-library/keywords#forget

Prevent infinite loops

If you have ever been in a situation where a CSML code was running in an infinite loop by mistake, with no way to kill the loop, this feature is for you.

For example, consider this:

  do something()
  goto start

This will now stop after 100 loop executions in a single run (without any "hold" or "goto end"). It should be more than enough as to not be blocking any normal use cases, but it will also prevent you from being stuck there forever.

As usual, the release notes are on Github: https://github.com/CSML-by-Clevy/csml-engine/releases/tag/v1.6.1

New Stripe App





Using our new Stripe integration, you can now securely accept payments directly in your chatbots and start monetising your content!

This integration comes with a new Stripe() component to display a payment form to the user when they should enter their credit card information. The process is easy to setup, fully secure and happens directly on Stripe's servers, to ensure compliance with PCI-DSS rules.


You can read more about this integration on its page: https://www.csml.dev/studio/integrations/stripe/

Discover all our powerful integrations here: https://www.csml.dev/studio/integrations